14141 Southwest Freeway, Suite 300
Offered as a complement to GetixHealth’s Self-Pay Services, the GetixPay Patient Portal combines billing-related content and payment applications into an easy-to-use web page.
It is directly linked off the facility’s existing website, making it a transparent service to the patient. The 100% web-based interface means it is accessible anywhere, at any time.
GetixPay can notify patients of payments due through alternative means such as text, email or voice mail. Send electronic statements and collect payments directly from the invoices, via SMS messaging, or through an online web portal. Slash mailing costs and get paid faster. Electronic billing integrates seamlessly with the entire GetixPay suite and works with your existing software.
The online page offers all the major customer service functions 24- hours a day, 7-days a week.
Patients can access medical payments from multiple providers and:
View a ``real-time`` virtual account statement
View Frequently Asked Questions (FAQ) to get answers without the need to talk to a live representative
Pay by credit or debit card via VeriSign
Provide correct primary or supplementary insurance information
Provide feedback on GetixHealth services and the care they received from the provider
Set up a payment plan
Send a general customer service question to GetixHealth
Change demographic profile information, including address and phone number
Pay by credit card, HSA card and electronic check
Technology allows GetixHealth to analyze your data, work efficiently and ‘scrub’ accounts to refine accuracy. This ensures a valuable work product and enhanced patient satisfaction. Technology also provides GetixHealth with several tools to serve you including:
Ability to print millions of patient statements
Collect Payments Online
Automate Outbound Calls
Respond quickly to inbound calls
Move millions of transactions securely each day
Provide meaningful reports
With SVA (Healthcare) capturing potentially missed services through their certified coders, RAA’s production increased 10.59% and our collection of receipts also increased by 12.14% in 1 year.
With SVA (Healthcare) taking a proactive approach, WRS’s denied claims have been reduced by 50%.
